Frequently Asked Questions
Frequently Asked Questions
Embedded Files
What is Branded Overruns?
What is Branded Overruns?
Factory Overruns simply means slightly damaged items manufactured by the original brand manufacturer. They cannot be sold in big stores because they don't adhere to brand standards, but they are definely ORIGINALS
Where did you get the items?
Where did you get the items?
we are partnered with direct suppliers in China, Bangladesh, and local suppliers and warehouses in the Philippines to ensure the best quality and affordability for our customers.
Do you offer both wholesale and retail options?
Do you offer both wholesale and retail options?
Absolutely! We cater to both wholesalers and individual customers, providing affordable and high-quality fashion items for everyone.
Do you offer Cash On Delivery?
Do you offer Cash On Delivery?
No, we only offer Cash on Pick-up for Bundles and Bales. But for Tiktok and Shopee checkout we allow our customer to pay via Cash On Delivery.
What should I do if I receive a damaged or incorrect item?
What should I do if I receive a damaged or incorrect item?
Upon receiving your order, please take a video of the unboxing process. If you encounter any issues, contact our customer support with the video as evidence, and we will assist you with the refund or return process.
STRICTLY NO VIDEO NO RETURN/REFUND POLICY
What are the modes of payment?
What are the modes of payment?
Money Transfer or Bank Deposits
Do you have Gcash account?
Do you have Gcash account?
Yes, we have 3 official Gcash accounts
Are you a legally registered business in the Philippines?
Are you a legally registered business in the Philippines?
Yes, we are registered with the BIR, DTI, and SEC as a One Person Corporation (OPC), ensuring that we maintain the highest standards of business ethics and customer service.
Page updated
Google Sites
Report abuse